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How to Complain Effectively and Get What You Want

SmarterTravel

Nobody enjoys being that person who complains to an airline or travel company, but sometimes it’s the necessary difference between a nightmarish experience and getting what you paid for.

Hotel bookings get mixed up, flights get delayed, and tour companies miss their mark—it’s all part of the learning experience that comes with travel. But that doesn’t mean you shouldn’t address it.

Here’s a step-by-step guide to complaining effectively and ensuring your wants and needs are met. It’s your vacation, after all.

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Shannon McMahon spent years working in retail customer service to fund her travel habit and has fielded many complaints, both effective and rude. Follow her adventures on Instagram @shanmcmahon.

 

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