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Cheap tickets or lavish service? Consumers insisted on the former and complained when they didn't get the latter. Maybe they got exactly what they deserve....read more»
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Every weekday, travel expert Tim Winship offers his take on the latest news from the frequent flyer world, and weighs in on the newest airline and hotel award promotions. From the best deals to offers to avoid, Tim brings his three decades of expertise to the Up Front blog. Email him at ff@smartertravel.com.
The founder of FrequentFlier.com and its weekly newsletter, The FrequentFlier Crier, Tim Winship has more than 20 years of travel industry experience. more »
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