Airport

The World's 10 Best (and Worst) Airports of 2017


Family at the airport terminal
Tim Winship

    The world's best and worst airports? The latest attempt at a global ranking comes from

    AirHelp

    , an online service that assists airline passengers in securing compensation for delayed, canceled, and overbooked flights.

    AirHelp rated the airports according to three factors: on-time performance, quality of service, and passenger sentiment. The three factors were given equal weight, with the final score reflecting their unweighted average.



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    In all, the ranking covers 76 of the world's airports.



    The Top 10



    Here are the top 10 airports, listed in order from first to tenth:


    1. Singapore Changi
    2. Munich International
    3. Hong Kong
    4. Copenhagen
    5. Helsinki
    6. Cincinnati Northern Kentucky
    7. Barcelona
    8. Madrid
    9. Auckland
    10. Frankfurt



      Handily, the site allows users to re-rank the airports according to any of the three rating factors in isolation. So, for example, you could re-sort the list to focus solely on the passenger experience, which it could be argued is what matters most. Doing so yields notably different results, with Sao Paulo topping the list and two Moscow airports landing in the top 10.



      The Bottom 10



      Following are the 10 worst-rated airports, beginning with Kuwait at the very bottom of the 76-airport list:


    11. Kuwait Airport
    12. London Gatwick
    13. Manchester
    14. Newark Liberty
    15. London Stansted
    16. Edinburgh
    17. Mumbai
    18. Dubai
    19. Bangkok
    20. Delhi



      Among U.S. airports, Los Angeles International was just outside the worst 10, at number 66, and Boston was ranked 63rd.



      Reader Reality Check



      What are your picks for the world's best and worst airports?
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  • After 20 years working in the travel industry, and 15 years writing about it, Tim Winship knows a thing or two about travel. Follow him on Twitter@twinship.