Spirit Upends Loyalty Marketing with New Mileage Promotion

- 1,000 bonus miles (2,500 for $9 Fare Club members) for fares under $75
- 500 bonus miles (1,000 for $9 Fare Club members) for $76 - $125 fares
- 150 bonus miles (500 for $9 Fare Club members) for $126 - $200 fares
Related: Southwest Pilots to the Airline’s CEO: ‘You’re Fired!’
Deal or No Deal
OK, Spirit has low fares. We get it. Unfortunately for the airline, this promotion also shines a light on the Free Spirit loyalty program, and Free Spirit is about as unrewarding as a rewards program can be.
- Very limited number of earning partners
- Miles only redeemable for Spirit flights or magazines
- Fees to redeem miles within 180 days of departure
- Miles expire after just three months of inactivity, unless members hold the program-linked MasterCard and make at least one purchase per month
Unless you’re a frequent Spirit flyer—and frequent flyers are not the airline’s target market—you’re unlikely to derive any real value from Spirit miles, no matter how easy they were to earn.
**Reader Reality Check**
Free Spirit miles anyone? Anyone? More from SmarterTravel:
- The Day AAdvantage Died
- Hotel Booking: How to Get the Best Deal
- Sweepstakes: What Would You Do with 1 Million United Miles?
Ever-ready to stick a thumb in the eye of other airlines,
Spirit's latest promotion
turns mainstream loyalty marketing on its head. Instead of awarding more miles for higher-priced tickets—as has become the norm, with the proliferation of spend-based schemes—Spirit is offering a mileage bonus that increases as the airfare decreases. "The less you spend, the more miles you will get."
Offer Details
Between August 1 and 31, Free Spirit members can earn bonus miles that vary according to the base airfare, as follows:
After 20 years working in the travel industry, and 15 years writing about it, Tim Winship knows a thing or two about travel. Follow him on Twitter@twinship.

