As I prepared for an early-morning flight from Newark to New Orleans, I was excited to pack the JetComfy pillow, billed as the “world’s best travel pillow.” I hoped it would help me sleep through the entire flight.
JetComfy is a boxy pillow, built into a frame with an extendable pole so that you can bring the pillow closer to your head rather than the other way around. On the other end of the pole is a strap and clamp that you can use to attach the device to your seat’s arm.
The full pillow is fairly large, about half the size of a shoebox, so it’s not easy to take onto the plane if you’ve got a lot of carry-on luggage. I solved this issue by purchasing a bottle of water in an airport store and then putting the pillow into the plastic bag.
Here’s what I discovered about JetComfy:
It’s soft. I mean really soft. With two inches of memory foam, your face sinks gently into the pillow. The fleece-soft cover is also a pleasure to lay your head on.
It’s got phone chargers. Probably my favorite thing about JetComfy was the two USB chargers. I loved being able to power up my cell phone (even after I’d given up trying to sleep on the pillow). Note, however, that the chargers aren’t available with the standard JetComfy purchase; you’ll need to pony up an additional $29.99 for the Upgrade Kit, which includes two USB charging ports, an extra pillow cover and a stylus/pen/flashlight/pointer combo that fits into a slot in the base of the pillow.
It doesn’t angle well. Because it’s so soft, I couldn’t wait to rest my head on the JetComfy pillow and drift off into sleep. However, I found the ability (or lack thereof) to angle the pillow to be a problem. Though the pillow would start out angled, it would not remain so, and I’d wake up with a major crick in my neck. Because I was sitting in an aisle seat, there was nothing to lean the pillow up against to keep the angle in place. It’s possible a window seat would have solved this problem.
It’s bulky. Not only is the JetComfy a bit cumbersome to carry around and onto the plane, but it also takes a bite out of the space surrounding your seat. I quickly realized that using the pillow on the aisle-side seat arm wouldn’t work, as I’d just keep getting bumped by anyone passing by. But using it on the other arm wasn’t much better. Thankfully I was sitting next to my spouse, but he complained about the pillow bumping into him. I don’t know how you’d be able to use it next to a stranger. (Again, the window seat probably would be okay.)
My overall impression of the JetComfy pillow was mixed. I did sleep on it, and I loved how soft it was, but the pain in my neck from waking up with my head completely tilted to the side was not something I’d care to experience again.
— written by Dori Saltzman