Booking Strategy

Global Entry Enrollment and Renewal Halts Indefinitely


Family at the coastal village

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Ed Perkins
woman at global entry kiosk in Boston airport.

    U.S. Customs and Border Protection (CBP) has closed all Trusted Traveler Program enrollment centers nationwide until at least May 1. Closure applies to enrollment centers for all four trusted-traveler programs: Global Entry, NEXUS, SENTRI, and FAST. Mobile enrollment events are also suspended. Obviously, this is yet another casualty of the ongoing coronavirus onslaught against travel. 

    Related: The Dos and Don’ts of Canceling a Trip Due to COVID-19

    If you're considering enrollment, you'll have to wait until the suspension is lifted. If you're at the "conditionally approved" status pending an interview, you can't schedule an interview at an enrollment center until the centers re-open. But you can complete the enrollment through an "Enrollment on Arrival" facility on arrival into the U.S. at any of the 60 participating airports. That is, of course, if you're traveling right now—which most people are not.

    CBP says it will keep applicants informed of re-opening schedules. You can see more information here.

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  • Consumer advocate Ed Perkins has been writing about travel for more than three decades. The founding editor of the Consumer Reports Travel Letter, he continues to inform travelers and fight consumer abuse every day at SmarterTravel.