When checking in for an American Airlines flight last week, I noticed that I hadn’t been given a seat assignment, and all that remained were for-fee options, the least expensive of which would have set me back $27. I was confirmed on the flight and knew that if I held off until the day of departure, I’d likely be given the more expensive seat for no charge.
That was exactly what happened, but what didn’t escape my notice during the online check-in process was the description of what, exactly, one would receive for his or her extra $27:
“Easy access to overhead bins.” Golly, that’s just swell, but what does it mean? Do I get to stow my carry-on before the other passengers, thereby eliminating the need for me to gate-check my bag? Do I have access to a special stepstool to help me reach the overhead bin? Or, better yet, am I entitled to the services of a baggage butler who will load my stuff into the bin for me? I mean, seriously, is this really giving me any sort of advantage?
“A seat with standard legroom.” Uh … did you say standard? Heck, who wouldn’t be impressed by something as compelling as “standard.” So, what you’re telling me is that I’m getting the same amount of legroom as everyone else who didn’t pay $27? Forgive me if my expectation of more for, well, more is presumptuous, but something doesn’t quite add up here.
“A streamlined experience at the airport.” I’m sorry, but unless this means I get to arrive a half hour before takeoff and bypass security, it’s not a streamlined experience.
“Moveable armrest.” Okay, this just seals the deal. Who knew armrests could move? Mind. Blown.
I thought perhaps I was misunderstanding something about how great these upcharge seats really are. An attempt to contact the airline for an explanation of the aforementioned “perks” was met with a lovely 20-minute wait on hold, after which I hung up.
Do you pay extra for “special” seats when you fly? Have you found them to actually be “special”? Share your thoughts in the comments below.
— written by Ashley Kosciolek
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