If you’ve ever been crammed into an uncomfortable coach seat, been charged extra for a bag, or had a flight delayed for no good reason, you know how much the airline you fly can impact your trip.
To help you decide which domestic airlines to fly (and which ones to avoid), the travel experts at Bounce analyzed data and awarded scores across 11 categories:
Percentage of on-time arrivals
Percentage of cancellations
Number of flights
Meals
In-flight entertainment
Seat comfort
Staff service
Free carry-on allowance
Free checked bag allowance (domestic)
Complaints per 100 passengers
Those scores were used to calculate how domestic airlines compared. In 2022, Bounce rated Hawaiian Airlines, Alaska Airlines, and Southwest Airlines as the top three domestic airlines. Alaska has fallen to number four this year, and Delta has risen to the number one spot.
