This April was a good month for airlines and travelers alike. The latest numbers from the Department of Transportation show airlines canceled just one percent of flights for the month, down from 2.8 percent in March. That also beats the airline cancellation rate from April 2017, which was 1.6 percent.
On-time arrivals also improved from 78.5 percent in March to 81.3 percent in April. Last April the on-time rate was a similar 80.9 percent. Mishandled bags also dropped to 2.39 reports per 1,000 passengers, down from 2.59 in March and 2.54 last April.
Overall this improvement isn’t terribly surprising, given that April tends to have less extreme weather than the months preceding it. But, better performance means happier customers, regardless. The DOT received 1,169 complaints from consumers in April, down 2.1 percent from March 2018 and 38.7 percent compared to April 2017.
But while the overall numbers are good, the news was not positive for all airlines. JetBlue had the lowest on-time performance rate (67.6 percent), followed by Frontier (76.4 percent), and Southwest (77.7 percent). Hawaiian (87.7 percent) and Delta (86.4 percent) were on top in on-time performance and, along with United, had the lowest rates of cancelled flights.
The DOT also reported it’s investigating a tarmac delay from April that lasted over three hours.
More from SmarterTravel:
We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.
Top Fares From
Today's Top Travel Deals
Brought to you by ShermansTravel
Colombia: Choose Your Length of Stay...
Indus Travelsvacation $505+
Wisconsin Dells Water Park Resort w/Meals,...
Rome to Istanbul: Luxe, 11-Night Mediterranean...
Oceania Cruisescruise $3999+