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Tips for an Emergency Departure When Traveling

SmarterTravel

Leigh Smythe Merino had to depart Paris hastily following the terrorist attacks of November 2015. The Alexandria, Virginia, resident had arrived for her first-ever visit to the French capital the morning of the mass assaults.

“I felt so many emotions at once,” Merino, 42, said in an interview this week. “I was so profoundly sad about the people who had died. I was scared for the people of Paris. I was anxious. I was conflicted about staying or going.”

She was staying at a friend’s apartment a short walk from the cafe where 19 people were killed and nine were injured. After several texts and a few phone calls with her husband back home in the States, Merino decided to leave Paris the next morning.

Now that some time has passed, Merino has had a chance to reflect on that day. She never before considered what to do in the event of an emergency departure from a city, but she feels better prepared now.

“I do not want to diminish the horror of the events of that day. But I hope my experience could help other people think on their feet and act quickly,” she said.

If you find yourself in a similar high-risk scenario, Merino offers the following advice:

Contact your airline as soon as possible to rebook your flight. Airlines will be aware of the situation and often will rebook you for free and with no questions asked. Merino was wise to email her husband back in Virginia and have him call United Airlines to schedule a new flight. Given the number of other fliers trying to rebook, Merino would have had a difficult time trying to get through to an agent in France. “My husband got through right away to a U.S.-based agent, and he easily got me on a new flight,” she said. “It took only minutes.”

Keep your wits about you. Merino admitted she wasn’t thinking as clearly as normal. But she took a deep breath and took a moment to prioritize what was most important: making sure her wallet and passport were handy yet secure. To locate her emergency credit card, in case she needed it. To keep her cell phone charged. To make sure her Uber app was working to get a ride to the airport the next morning.

Try to get rest. It was impossible to sleep that night, Merino said. Sirens sounded all night. She and her friend stayed glued to the news. A thousand thoughts kept her awake. “There was no way I would have been able to fall asleep,” she said. “But I expected the next day to be tough and I tried to rest as much as I could.” Same goes for eating well, staying hydrated and otherwise taking good care of yourself.

Go to the airport far, far earlier than usual. Merino had an 11:55 a.m. flight. Anticipating large crowds and heightened security, she arrived at the airport four hours before her flight. As it turned out, the airport was packed, and security lines were chaotic and slow-moving. (In fact, her flight departed 90 minutes late because so many passengers were still in security lines.)

Muster the most patience you’ve ever had. The experience at Charles de Gaulle was frustrating to say the least, Merino said. There were few staff controlling extra-large crowds, and only a handful of officers were working that Saturday morning at passport control. Lines became masses, and people became unruly. “I kept reminding myself to keep perspective,” she said. “People were going through far, far worse in Paris. I could handle this.”

Register your trip with your government. In advance of overseas travel, Merino said she’ll now register her trip with the U.S. State Department. Doing so can give you access to information from the local embassy as well as help friends and family at home contact you in an emergency. (U.S. citizens can register themselves here; other countries have similar programs.)

Obtain international cell service. Merino also said she will contact her cell phone service provider to make sure that her phone has temporary international service; she recommends the same for all travelers who can’t currently use her phone abroad as part of their current plans.

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