Do you hate human interaction at hotels? Now you might not have to pick up the phone and talk to someone to order room service, book a spa appointment, or request a toothbrush.
Amazon just launched Alexa for Hospitality, which places specially programmed Amazon Echos at participating Marriott Hotels, Westin Hotels & Resorts, St. Regis Hotels & Resorts, Aloft Hotels, and Autograph Collection Hotels starting this summer.
Guests will be able to use the Echo to request room service, call the concierge, play soothing sleep sounds, check on flight times, and more. If the hotel has enabled it, the Echo will be able to control the room’s lighting, temperature, and television—great news for germaphobes who hate touching hotel remotes.
Guests will also have the option to connect their personal Amazon account to the Echo, so that they can stream their own music or listen to their audiobooks. Their account will be automatically disconnected upon checkout.
Would you be excited or disturbed to see an always-listening Amazon Echo in your hotel room?