No doubt you’ve heard the rising tide of complaints about the delays and other indignities foisted upon the traveling public by the airlines. And you’re probably aware of the related movement among both the public and some politicians to enforce airline accountability by passing a Passenger Bill of Rights.
But did you know that three of the country’s largest newspapers have recently gone on the record as favoring legislative action?
According to Executive Travel magazine, the New York Times, the Washington Post, and the Philadelphia Inquirer have all weighed in on the issue, calling for Congress to step up and demand that the airlines improve their performance.
The article quotes the Post editorial as follows: “The airlines may chafe at federal intervention, but their record of treating paying customers like cattle—with no remorse—left Washington little choice.”
Could this be the tipping point, when momentum from consumer rights’ advocates finally overcomes the stonewalling of airlines and their lobbyists?
One can only hope.