The Delta app collects users’ names, phone numbers, email addresses, mailing address, birth dates, and credit card information. Yet customers receive no privacy warnings before downloading or using the app, which can be utilized to check in for flights, manage reservations, or book checked baggage.
The airline could face fines of as much as much as $2,500 for each downloaded app—and the app has already been downloaded millions of times.
In a statement, a Delta spokesperson declined to comment on pending litigation. But Attorney General Kamala Harris, who filed the lawsuit, had this to say: “California law is clear that mobile apps collecting personal information need privacy policies, and that the users of those apps deserve to know what is being done with their personal information.”
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