The devaluation of Delta’s SkyMiles program continues.
Yesterday, it was the company’s plan to discontinue its round-the-world awards. Today, it’s the announcement that it will eliminate domestic upgrades for elite SkyMiles members on its cheapest fares.
From February 1, 2015, elite members of Delta’s SkyMiles program will no longer be entitled to space-available upgrades when traveling on Basic Economy (booking class E) fares.
Furthermore, Basic Economy fares will not be eligible for paid upgrades; paid, complimentary, or discounted Economy Comfort; paid or complimentary Preferred Seats; or same-day confirmed or same-day standby travel changes.
To be sure, Basic Economy fares are meant to be restrictive. They’re only offered on flights where Delta competes head-to-head with ultra-low-cost carriers (think Spirit).
It’s understandable, therefore, that the average penny-pincher should expect a bare-bones travel experience when flying on a Basic Economy fare. You get what you pay for.
But to punish the airline’s best customers along with everyone else? That just seems mean-spirited and short-sighted.
Reader Reality Check
Should elites expect better from Delta?
This article originally appeared on FrequentFlier.com.
We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.