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US Airways to charge for all checked bags, beverages

Posted by Carl Unger, SmarterTravel.com Staff
Empty pockets (Photo: iStockPhoto/Burak Pekakcan)
Editor's Note: This story was originally published on June 12, 2008. To see the most recent SmarterTravel articles on related topics, please click on any of the following links: airfare, American, baggage, Carl Unger, fuel, taxes and fees, Today in Travel, United, US Airways.

Well, the dominoes are starting to fall. After foreboding rumblings emerged from the US Airways shareholder meeting on Wednesday—including a prediction that the carrier's fuel bill will total $2 billion this year—the airline announced Thursday sweeping cuts and a flurry of new fees. First up, it will add a $15 fee for first checked bags, making it the third legacy line to do so. The fee will affect tickets purchased after July 9, and will apply to all domestic flights as well as service to Canada, the Caribbean, and Latin America. The news came mere hours after United added a fee of its own. American was the first airline to add this fee.

US Airways will also begin charging for onboard soft drinks, effective August 1, moving the airline toward a bare bones a la carte service model never before seen among legacy carriers. All non-alcoholic beverages, including bottled water, will cost $2. For comparison, low-cost carriers such as JetBlue and Southwest provide complimentary beverages, including sodas, coffee, and yes, bottled water. Alcoholic drinks, currently $5, will cost $7.

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US Airways Dividend Miles members won't be spared pain either. To redeem award tickets, you'll now have to pay a new fee of $25 for domestic awards, $35 for Mexico and Caribbean awards, and $50 for Hawaii and other international destinations. The new fees take effect August 6. Note that this is in addition to the existing award ticketing fees.

But wait, there's more! The carrier will reduce flight capacity by 6 to 8 percent in the fall, particularly in Las Vegas, where service will be cut by roughly 50 percent. Ten planes will be returned to lessors, and two planes scheduled for delivery will be canceled.

There's a lot to digest here. First, the baggage fee, which in and of itself isn't a surprise (a sign of the times, to be sure). What is surprising is the routes affected. United and American limited their baggage fees to U.S. and Canada service, but US Airways has expanded to non-U.S. Caribbean islands and Latin America. That's not an insignificant amount of traffic, so the carrier has really raised the stakes.

Second, the soft drinks. Obviously this is going to be very unpopular, as it should be. My main question is whether or not passengers will have to buy a bottle of water if a plane is being held on the tarmac.

Third, sticking it to frequent flyers is a daring choice (even Chairman's and Platinum Preferred Members won't be spared), and possibly quite foolish. Theoretically, frequent flyers are a carrier's most dependable passengers, so it seems illogical for US Airways to hit them with new fees.

Lastly, the route reductions will mean less choice for passengers going forward. Most of the Las Vegas flights being cut will affect US Airways late-night service, save for a few East Coast routes.

And, of course, behind all this cost-cutting, people will lose their jobs: 1,700 employees in all, including 300 pilots, 400 flight attendants, 800 airport employees, and 200 staff and management.

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Archived Comments:

  • FormerUSAirflyer - June 13, 2008

    You forgot to mention that US Air is ending the bonus miles accrued by frequent fliers which previously boosted miles by 25%-100%. This is a significant blow.

  • Dex Dean - June 13, 2008

    We all realize that the airlines have to make money, but their nickel and diming is a real joke. What will happen is when fuel costs go down, they will still stick with the charges that now include a pop. They really do not know what customer service is about as since 9-11, they treat the customer who covers the overhead like they are lucking that the airlines lets them fly. This is the perfect time for a smart entrepreneur to get into the business and clean the clocks of this airlines who have never figured out how to run a good business. What they are not counting on is that business people will stop flying and spend their dollars on video conferencing and the like.

  • KK - June 13, 2008

    Let's see in the future what else they can think of to charge passengers for ... It's one thing to have to pay for soft drinks, water or checked baggage on a "low" cost airline, such as Skybus, because you've gotten the discount on the airfare. But when you're paying a premium on the "regular" airlines, are you kidding me?

  • BobCharley - June 13, 2008

    "Flight Attendants" have become superfluous. Perhaps one on each plane - Oops 2 - one for First/Business Class only as well - as liaison to the cockpit will suffice. Then 2 bottles of water could be picked up by the each passenger in the flyway, and off we go, bringing dollar bills to be able to enter the pay toilets.

  • skinnymarie - June 13, 2008

    Let's start charging for seatbelts too. Perhaps they can charge for the use of the seats. Perhaps they can have the regular fair for passengers willing to stand in the back and people who want to sit down during the flight can pay an extra $50.

  • MichiganScooterMan - June 13, 2008

    Now Now Kids....pay for what you get, but except for business do we really need to go? and business is learning to tele/puter communicate.The good times have rolled and now we pay. Rome burned, maybe we are next?

  • boomerman - June 13, 2008

    Charging for drinks is a big scam. When liquids were banned I knew this would occur. This is just a ploy to generate business for the airports and airlines. You ban liquids and now airlines charge you for water and soft drinks at inflated prices. 2 dollars today and next year its 5 dollars. Give me a break....we are just being controlled.

  • practicalsam - June 13, 2008

    Why don't they just gather up all the water bottles and drinks that passengers have to discard as they go through security, take them to the planes, and redistribute them for free? This would be a significant cost saving system as well as good for the environment!

  • AlexG - June 13, 2008

    This is just what survey respondents predicted a few days back... Ridiculous. I would not fly US Air, United, and AA. I'll switch to cheaper carriers. At least they have respect for their customers.

  • dclark - June 13, 2008

    i live on the central coast of ca. and i was applying for a us airway credit card so i can rack up some mileage.i wont do it know,i have am exp and mastercard..thats all i need now..no advantage to get another card..

  • steve - June 13, 2008

    And according to an April 30 article in the Arizona Republic, US Airway's CEO received a compensation package in 2007 valued at $5.4 million.

  • Mickie - June 13, 2008

    I think somone should make up a simple chart of all the airlines and thier fees and restrictions. I for one will try to avoid US Airways at all possible! While we're at it, lets boycott the larger oil companies who have been raking in the largest profits too!

  • FJA - June 13, 2008

    It appears to me that the airlines are showing their true business knowledge. Openly nickeling and diming their customers makes them look foolish. People just don't like the process. In addition think about the airline employees who have to keep up with all the rules (that seem to change every month) about what costs what. Also extra training time for employees who "enforce" these new rules has to take place and the rules keep changing. A real businessman would simply count up his new costs (i.e. fuel) and actuarily figure out how much to raise ticket prices to cover the costs. Instead these airline "CEO wonders" make up an unpopular set of new "charges" that make life more difficult for their own employees and irritate their customers at the same time. Remarkable, just remarkable.

  • TravelingGranny - June 13, 2008

    We travel a lot for our business. My husband has always said they should charge for carry on items. They slow up the flights, take more time than necessary to get seated and departing. To charge for checked suitcases is ridiculous. Wake up and smell the coffee. People will not fly as much as they used to.

  • ctssy - June 13, 2008

    These are frightening times. It's as if the "business model" once taught in business school has been thrown out the window along with us the discarded customers. Remember how we detested the thought of government owned and operated "business" (communists and socialists), well, I'm re-thinking how I feel about this as a philosophy. At least if the government were in charge we'd be our own worst enemies (Pogo) since we are the government. At the moment, we are at the mercy of a bunch of mercenaries in charge of American capitalism. Scary, stupid people are in charge of the airline policies. I wonder who they are????

  • ZakPatten, SmarterTravel.com - June 13, 2008

    Hi Mickie, In reference to your comment, "I think somone should make up a simple chart of all the airlines and thier fees and restrictions," you're in luck, there are some great charts available. We here at SmarterTravel.com have one here: http://www.smartertravel.com/travel-advice/ you-re-charging-me-for-what-airline-fees-way-up-since -january.html?id=2555947 and our friends at Airfarewatchdog have one here: http://www.airfarewatchdog.com/ AirfareWatchBlog/tabid/54/articleType/ ArticleView/articleId/868/Checked-bag-fees -airline-by-airline.aspx and another here: http://www.airfarewatchdog.com/ AirfareWatchBlog/tabid/54/articleType/ ArticleView/articleId/867/Default.aspx Hope these are helpful!

  • Anonymous - June 13, 2008

    Airlines are pushing many of us away from air travel to ground transportation. I'm a consultant who travels frequently and I will not accept the higher fares along withall these fees. I will start looking at using AMTRAK for more of my travel especially when I have multipe cities to visit. The extra time on the train will allow me to a lot of my work as I travel.

  • txdeb - June 13, 2008

    I hope that this means that they will get that cart out of the aisle. I'll do without drinks if it means a clear aisle.

  • Road Warrior Mike - June 13, 2008

    I've been a US Airways Chairman for about 6 years and find myself thinking very seriously about just finding a comfortable seat on Southwest. I'd save money and avoid the continuous degradation of the value that status once meant. I used to fly weekly and still fly frequently enough to maintain my status but it now means so little that, perhaps, price is the real goal. So sad the brass at US Airways is so completely clueless!

  • slapshot - June 13, 2008

    Just one more case of corporate " Monkey see, monkey do" mentality that plaques this country. I am sure the airlines can save lots of $ by making the ceo's pay for their own perks instead of looting thier companys.

  • samper - June 13, 2008

    Has anyone tried to cash in on FF miles lately? They make it so your average guy/gal with a week's vacation can't POSSIBLY spend less than 75,000 miles for a trip to Europe. Sure, they have several dates for 25,000 points each, but not ONE combination equals a standard 5 work days off, even leaving and returning mid-week! We should be able to bring our own WATER, at least, if they are going to charge for it! Actually, what's wrong with ANY beverage with the seal UNBROKEN?????????? Let's say I want water every hour on an 8 hour flight (as recommended for in flight health (avoid dehydration and jet lag symptoms) and comfort (I get thirsty!)). That's ANOTHER $16... for WATER!!!!!! As soon as I burn through my FF miles, I'm done with USAIR. They don't appreciate my business in the least... Least of all the CEO who is earning more than any business executive should or needs. Wasn't it Ben & Jerry's Ice Cream who said the highest paid employee would NEVER be paid more than 10 times the lowest paid employee??? They need to put things in perspective and cut the ridiculous salaries for an airline that needs to charge for WATER to turn a profit. They obviously have bigger problems than the cost of water (which they buy in bulk for probably 50-cents a bottle).

  • NeverFlyingAgain - June 13, 2008

    I agree with BobCharley, we no longer need flight attendants- especially since they'll be charging for food and drinks now. Why not just set up a vending machine on the plane! I also agree witth TravellingGranny. I have often wondered why they don't charge for carryons as well....that would make more sense than charging for checked bags! ARGH!!! Someone once told me this: "the government is trying to find a way to keep people at home as much as possible, so that they can have more control over the country." Well, with the price of gas, flying, eating, etc., I'm starting to think maybe this "wacko" was on the right track!

  • hawaii lover - June 13, 2008

    What are you supposed to do when going to Hawaii for two weeks? I took two small bags because I am 69 and could not lift one big one. Now I will have to see how much it costs to ship the clothes . Or go nude (UGH)

  • stillworking - June 13, 2008

    It is not just the airlines squeezing every nickel and dime they can get. The increase in fuel cost affects every industry. I am not surprised at any increase from any business. IF we ever get back 'our American freedom' and 'respect', then cost should decrease or at least level out. My dollars will go to the business's who really care about their customers and return some of our "perks". Come on people, if you can complain and still fly.....you have your job. I continue to thank GOD for my job and pray for those who have lost theirs. True Americans help out each other. I hope US Airways and others will put their greed aside when our economy is once again reasonable.

  • Nadine - June 13, 2008

    Just wait until a person/people start geting sick from dehydration on flights because they won't/can't afford to buy a drink of water.

  • blueleandry - June 13, 2008

    First, one usually does not get an entire can of soda or an entire bottle of water. It is opened and some is poured out into a small cup and the rest is shared amongst other passengers. One rarely finds a decent, clean pillow when boarding. Those are reserved for 1st class passengers. The head phones SOLD are sooo inferior you might get a better dea at the local dollar store.... Does it really surprise anyone of these airlines price gouging... If the stores are doing it with staples such as milk, the Yankees are nickel and diming us, the 9/11 tower fund are nickel and diming us, the NYC MTA is asking for a hand out as well, sooo... why shouldn't the airlines jump on the band wagon to nickel and dime their customers. We were sitting in planes that were taken out of commission b/c they had not been inspected and when they were did not pass inspection... Be for real, stay home and stimulate the so called economy. Let them devise yet another way to cheat customers out of their hard earned money. I believe that mankind will soon adapt to all of these channges and we will learn to fly like birds.

  • Bess - June 13, 2008

    RIDICULOUS! And how much of a cut did you say the top executives have taken?

  • Infoferret - June 13, 2008

    Between the over the top "security requirements" and the continuous cutting of service offerings, flying is almost becoming too much of an inconvenience; Everyone in the US should start boycotting the airlines and let them all go under; then maybe the trains might be brought up to European standards and become a way of life in this country again. Al Quaida does not even have to attack us anymore; they are achieving their goals in a passive manner and who is suffering? The American people. I used to fly all over the world, but haven't flown in 9 yrs and don't intend to start anytime soon

  • lulubel - June 13, 2008

    If the CeO's would take a pay cut may be the airlines could fly us free for about a year. How about that?

  • Barz - June 13, 2008

    Gosh......I feel sooooooo guilty. On a March flight from Phoenix to Atlanta I was actually served two....that's right 2 "full cans" of CocaCola. Now I can't sleep at night....at least not until I send USAir $2.00 for the extra can! You would have thought someone would have caught the error in their accounting department and sent me an invoice by now! LOL...NOT!

  • voiceofreason - June 14, 2008

    Is this a board for socialists? The airlines are losing billions of dollars and you're complaining about the prices they're charging? Stop the whining. In a capitalist system a business cannot operate continuously at a loss and continue operating. The world has changed with the rising fuel costs and we're going to have to adjust to higher prices for traveling. Why not put your energy into figuring out ways to conserve gas or oil...this country has taken our natural resources for granted until now and unfortunately we're seeing the result. Sell your SUVs and move out of your excessively large houses and perhaps we can reduce energy consumption which should drive down the price and eventually end the need for airlines to come up with new and more annoying surcharges just so they can continue to operate for the next few months.

  • Bonnie - June 14, 2008

    Will the bathroom be coin-operated only???

  • sendme37 - June 14, 2008

    We are using up our frequent flier miles, but it is a major chore to get flights for advertised amount of miles. True, some destinations take at least 75,000 when they say it takes 25,000 or 30,000. I have used credit cards for years to earn miles, but now we are using a cashback card instead of ones that give miles .

  • Yoohas - June 14, 2008

    At this point US Airways can just get rid off all the in flight staff and just have vending machines for both food and drinks. The food and drink already come out of one it seems. Maybe have a sleepy security guard stationed at front of aircraft for vending rage.

  • broncomeemaw - June 14, 2008

    US Air used to be one of the best airlines and now they have got to be the worst. My daughter and granddaughter who is only 2 has gotten stranded 3 times in the last year with them and they gave no help at all. It's really too bad that air travel is coming down to this. I realize gas prices are up and so is their cost; but service for the customers shouldn't suffer because of it. US Air will soon be gone I'm afraid.

  • upupandaway - June 14, 2008

    I agree that it is aggregious to charge for drinks, and worry that many people will become dehydrated rather than pony up for them. It occurs to me, however, that there is a way to avoid the charge. Fluids are only restricted at the point of the security check.. Bring an empty bottle and fill it at a drinking fountain after passing security. That can be then be carried onboard for inflight use. FWIW.

  • eliza - June 14, 2008

    I also will use up my frequent flyer miles soon and start flying on airlines other than US Airways. Why can other airlines like JetBlue and Southwest be more consumer friendly and not nickel and dime their customers!!!!!

  • give em what they want - June 17, 2008

    How about we all pay for the soft drinks in pennies.....Imagine the extra weight on every flight, and the extra $$$$$ it will cost U.S. Air to carry 20 or 30 million pennies around each day....

  • Theo -- Annapolis - June 17, 2008

    If you don't like the new US Air baggage & soda fees, pack & drink less, or fly another airline. It's a free market. I stopped flying US Air years ago, after Southwest came to BWI and knocked the snot out of US Air. No nickel & dime fees, on-time, no charge to change tickets, best Frequent Flier program, and now no more cattle car lining up. I use SWA 51 of 52 weeks a year. I save thousands each year - sometimes each month. Every major city is served except a few in the Midwest. As to blaming the CEOs, they get paid what the marketplace allows -- this is not Russia. Another side of the coin is the unions. Ask Eastern Airlines pilots.

  • tedward - June 17, 2008

    Consumers need to develope long memories regarding these actions. U.S. Air is no longer on my short list of preferred airlines. Boycott the service.

  • serenityseekingsenior - June 23, 2008

    I worked for the airline industry in my youth for 15 years and it was aways crazy but now it is totally out of control. US Airways has reached the bottom with these new "revenue Initiatives", translate theft! I fly a lot and refuse now to fly US, AA or UA. I trust that airlines like Southwest, Airtran and JetBlue will work to expand service to cities losing service with other carriers and that some smart enrepreneurs will create niche start-ups that can expand. Let the "legacy" (another joke word) carriers go under...we should have let that happen after 9/11 but instead the govt decided to give them billions of taxpayers money, not loan it, for their pain. Did the govt give us back anything for our pain? I say let the industry change entirely and good riddance to carriers like UA, AA and US which don't deserve our patronage because of gross mismanagement and management salaries and bonuses which amount to legal theft..Rediculous!.

  • kimasutra8 - September 25, 2008

    I've got an idea. in Vegas they have slots at the airport. Let's legalize slots for all airports, all concourses. I watched people blow through the price of a ticket in one hour on a slot. Take away the fees, let's us take our chances on pushing the buttons. You can keep all the profits, Airlines!

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