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Ryanair CEO Suggests Charging for Toilets

Posted on March 2, 2009 at 9:33 am ET by Carl Unger, SmarterTravel.com Staff
Photo: Boeing Photo


"They couldn't really charge for toilets, could they?" That was my first thought when I read about Ryanair CEO Michael O'Leary saying, "One thing we have looked at in the past and are looking at again is the possibility of maybe putting a coin slot on the toilet door." That's right, the CEO of a major european airline finally put words to the fears of travelers everywhere, who have long joked that fee-crazy airlines will eventually charge us to use the restroom.

The scariest part of what O'Leary said was not the idea, but the fact that the idea comes with a certain amount of business sense to it. Ryanair's model is to give passengers the most basic air travel service possible—a seat on a plane that goes from one place to another—and charge for absolutely everything else. "We're all about finding ways of raising discretionary revenue so we can keep lowering the cost of air travel," O'Leary said. While charging admission to the restroom stretches the definition of "discretionary revenue" well beyond my powers of comprehension, a fee would offset the cost of cleaning and operating the onboard loo. So there is a twisted form of logic behind it.

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Mercifully, Ryanair spokesman Stephen McNamara quickly dismissed O'Leary's comments, telling Reuters "Michael makes a lot of this stuff up as he goes along and while this has been discussed internally there are no immediate plans to introduce it." (Wait a minute—discussed internally?) And indeed, O'Leary does have a knack for saying outrageous things to get free publicity (which, it turns out, I've now given him), and for now Ryanair's stance on toilets remains unchanged.

I can probably guess what SmarterTravel readers think about coin-operated toilets, so I'll ask a different question: Do you think this can and will actually happen? It seems far-fetched, but O'Leary's comments prove at least one airline has considered it. Can you imagine dropping 50 cents to use the lavatory? Leave a comment below with your thoughts. Thanks!

Update, March 10: O'Leary revealed that he was mostly looking for free PR with these comments, saying pay-to-go restrooms are a "new visionary strategy and a wonderful idea," but not likely to happen due largely to legal issues. He blamed (jokingly, I assume) a "bureaucrat in Brussels" for deciding restrooms must be provided free of charge wherever food and drink is sold. What a novel idea.

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Archived Comments:

  • Zak - March 10, 2009

    This scheme sounds crazy to our American ears, but there are pay toilets all over Europe, so Ryanair's customers might not be completely outraged if this came to pass. I for one, am all for pay toilets if it means that public restrooms will be cleaner!

  • jenntutu - March 10, 2009

    I think it's a great idea. Just makes for less disturbances with row and aisle traffic. I could never understand why people have to use the restroom several times on a 3 hr flight. On my flight from Melbourne to LA I swear the lady in my row got up every 45 minutes. Many places in the world do charge a bathroom fee. It wouldn't fly in the States for domestic flights but I don't see it being out of the realm of normal elsewhere. My only thought is what if someone doesn't have change? On land you can at least find a place to make change or find an alternative restroom. In the air you have limited options. If this were to go through I would hope they stock the flight attendants with change or allow for the use of a credit card. It would be cruel to not let someone use the restroom b/c they didn't have the right funds.

  • RICK - March 11, 2009

    If i have to pay 50 cents to use the barthroom,i may have another choice."I wounder how leak proofs,thoes little bags they put in the pocket infront of you are.

  • FrequentCoffeeReleaser - March 11, 2009

    Every 45 min does not seem excessive to me. When I was in High School I had difficulty getting through a class. However, I would do like I do when I drive several hundred miles...dehydrate myself...would save money on airport coffee too. It would just change HOW I travel, it wouldn't inconvience me (though it MAY incontinent me) (c: I am all for business that makes sense, and this does.

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