Friendliest Flight Attendants and Crew (Domestic Airline)

You like Southwest—you really, really like them—and maybe this is why. A whopping 44 percent of SmarterTravel readers gave the nod to Southwest's flight attendants and crew as being the friendliest in the business. JetBlue was a distant second, with just under 9 percent of all votes, followed by Delta at just around 8 percent. Your flight crew preferences fell directly in line with your favorite airline picks—no wild surprises here.

Bringing up the rear was Spirit, and it should be no surprise, given its

strike fiasco

earlier this year and aggressive

fee policies

. Tell us—what types of customer service improvements would you like to see across the

entire

industry? How are Southwest, JetBlue, and Delta getting it right?



First Place

: Southwest



Second Place

: JetBlue



Third Place

: Delta



Voting Breakdown

See All Readers' Choice Winners

Favorite Domestic (U.S.-based) Airline

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Favorite International (Non-U.S.-based) Airline

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Favorite Free Airline Amenity

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Favorite Airport

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Favorite Mobile Travel App