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Passenger Rights

Survey Results: Readers Prefer Customer Service by Phone

Survey Results: Readers Prefer Customer Service by Phone Passenger Rights Carl Unger

United to Turn Off Customer Complaint Line

United to Turn Off Customer Complaint Line Passenger Rights Carl Unger

Who Represents Airline Passengers’ Rights?

Who Represents Airline Passengers’ Rights? Frequent Flyer Tim Winship

Recourse for Damages Suffered Overseas

Recourse for Damages Suffered Overseas Passenger Rights Ed Perkins

Airlines fail to stymie New York passenger rights bill

Airlines fail to stymie New York passenger rights bill Frequent Flyer Tim Winship

New consumer-friendly DOT regulations

New consumer-friendly DOT regulations Passenger Rights Jessica Labrencis

Air Canada offers extra service, for extra fees

Air Canada offers extra service, for extra fees Passenger Rights Tim Winship

Denied flight boardings reach 11-year high

Denied flight boardings reach 11-year high Passenger Rights Molly Feltner

New York’s Airline Passenger Bill of Rights goes into effect

New York’s Airline Passenger Bill of Rights goes into effect Passenger Rights Molly Feltner

How safe is air travel, really?

How safe is air travel, really? Frequent Flyer Tim Winship

Airline rules defy logic

Airline rules defy logic Frequent Flyer Tim Winship

What Are Your Rights as a Hotel Guest?

What Are Your Rights as a Hotel Guest? Passenger Rights Ed Perkins

Recourse for a ‘cruise from hell’

Recourse for a ‘cruise from hell’ Passenger Rights Ed Perkins

Ask about restrictions before accepting a bump

Ask about restrictions before accepting a bump Passenger Rights Jessica Labrencis