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1. Have you flown on a commercial airline at least once in both 2006 and 2007?
| Yes | No |
| 98% | 2% |
The following ratings are based on those given by the 98 percent of respondents who have flown in both 2006 and 2007.
2. Please rate your overall air travel experience in 2007 compared to your experience in 2006.
| Better | Same | Worse | N/A |
| 12% | 47% | 40% | 0% |
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