Best Baggage Service - Domestic Airline

Winner: Southwest
Second Place: Continental
Honorable Mention: Delta

In our readers' experience, they've gotten the most reliable baggage service from Southwest, followed by Continental and Delta. This differs somewhat from DOT monthly reports of mishandled baggage which have ranked Hawaiian, JetBlue, Northwest, and AirTran as having the fewest incidents in 2008 so far.

Voting Breakdown:

Southwest................................34.16%
Continental...............................9.34%
Delta........................................8.75%
JetBlue.....................................7.59%
American..................................6.64%
United......................................5.40%
AirTran.....................................3.78%
Northwest.................................3.76%
US Airways...............................3.13%
Other........................................17.46%
Total.........................................100%

See All Category Winners

Best Value Domestic Airline | Best Customer Service | Best Airfare Prices | Best In-Seat Comfort | Best Onboard Entertainment | Best Routes and Availability | Most Reliable On-Time Service | Best Baggage Service | Best Standard Economy Class | Best Value Frequent Flyer Program | Least Favorite Domestic Airline | Cleanest Airline Cabin | Dirtiest Airline Cabin | Best Value International Airline | Favorite U.S. Airport | Least favorite U.S. Airport