Best Western Chateau Suite Hotel
Best Western Chateau Suite Hotel
201 Lake Street, Shreveport, Louisiana
Traveler Rating by TripAdvisor

Traveler Comments

As always, my stay was as expected,very good.
it was fine
Needs updating--hairdryers are very old. TV did not work properly. Room was comfortable.
The hotel was situated conveniently in Down Town Shreveport. The desk staff were overall friendly and very helpful. The complimentary breakfast spread was wonderful, and the dining room service was exemplary. However,I had one problem; my mother had checked upon booking the room if the hotel had portable cribs for guests with infants. She was told they did, and specifically requested that we be able to get a portable crib in our room to use for my daughter. When we arrived, all of their portable cribs were in use by other guests. After many guests had checked out on Sunday, we asked again, but the person at the desk said that they did not have any, still. It was incredibly frustrating. Overall, though, the stay was comfortable and a decent value for the cost.
no response
In my opinion, the room and the hotel could use some updating. The carpet in our room was warn, the bed were not very comfortable and the decor was very outdated.