Best Western Sovereign Hotel - Albany
Best Western Sovereign Hotel - Albany
1228 Western Avenue, Albany, New York
Traveler Rating by TripAdvisor

Traveler Comments

The clerk on arrival told us the party with us did not have a reservation, even though we had the printout for them. The toilet backed up and oveerflowed and it took hours for the maintenance person to find a plunger
they allowed pets and are in a convenient location for our purpose.
The Hotel is what i expected. However it is old and outdated . Other hotels in the area are newer and the peole i work with are staying in these hotels.
The only problem we had was a non-working coffee maker in the room. The staff were courteous; we also liked the restaurant in the hotel: food, service, and friendliness of the staff were commendable. We also liked the complete breakfast included with the room. The desk clerks were helpful and friendly; however, the first one neglected to tell us that were were entitled to a hospital discount (My sons and daughters and I stayed there while my husband was undergoing heart surgery at St. Peter's Hospital in Albany). Another clerk informed us of what were entitled to, and took the appropriate discount for us. We'd stay there again if needed.
It flooded.
very efficent and clean. well located
I liked the people that worked there.