W Chicago - City Center
W Chicago - City Center
Address:
172 West Adams at LaSalle, Chicago, Illinois
Traveler Rating by TripAdvisor

Traveler Comments

I liked the fact that they are a dog friendly hotel. The rooms were a bit small for being a luxury suite.
The staff were extremely kind and helpful. The only thing I did not like was that it was dark inside...lighting not good at all! I did request to have non-feather bedding and all was replaced quickly.
It was in a nice central location. It was very festive for Christmas and New Year's time. I liked the Apple computer in the room!
I always enjoy W it is a preferred brand for me
Nothing to add - all was as expected.
UNSATISFACTORY ROOM SERVICE, IN ACCURACY, QUANTITY, AND TIME PROMISED. HEAVY ADDED SCENT THRU THE LOBBY AREA, WHICH I DESCRIBED IN AN AS YET UNANSWERED LETTER, AS A BAWDY HOUSE AROMA.
Lobby too dark especially coming in from a bright outside. Almost need to feel your way around.
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