Renaissance Resort at World Golf Village
Renaissance Resort at World Golf Village
Address:
500 S Legacy Trail, St Augustine, Florida
Traveler Rating by TripAdvisor

Traveler Comments

We have stayed at this hotel many times and have enjoyed each stay.
Hotel was undergoig renovations. Did not have a bar. The room was not what we had booked. Had to change the room.
Despite numerous calls to the hotel and assurances it was taken care of, the hotel still screwed up our reservation. Their assurance that we would have a room connecting to our suite for my step-daughter who was getting married the next day, they could not provide it. She and her sister ended up around the corner down the hall. The also screwed up a friend's reservation. In fairness to the hotel, they gave us the second room for free the first night and provided the adjoining room the second night. They also gaveour friends a discount. Considering the $$$ spent there for the girl's wedding reception, it was the least they could do. The stay itself was pleasant and the hotel beautiful, once we got past the reservation problems. My advice if you go her, follow up constantly on reservation detail. (They still might get it wrong.) We were assured 3 days prior to arrival all was well and it wasn't Also, their reservation center got pretty snotty with our friend when she called.
Location didn't provide quality restaurant within close proximity....were required to drive into St. Augustine for nice dining (which entailed getting on Interstate and driving approx. 25-30 min.....didn't like idea of driving back after dinner and drinks)
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