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Home > Travel Guides > North America > United States > Texas > San Antonio

Westin La Cantera Resort
Address:
16641 La Cantera Parkway, San Antonio, Texas
Hotel Amenities
Traveler Rating by TripAdvisor
3.0 out of 5 stars



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Traveler Comments

  • Check-in was a disaster. Rooms were not ready at 5:30 PM. Was told I would be called on my cell phone when ready. Had daughter with 9 month old . Room was supposed to have crib. Had to call 3 times to get it delivered. Had reserved two 'Delux' rooms with views. Was given regular room with greeat eye level view of a road. When questioned about this at the desk, the clerk said all the rooms were alike. He had been on the job for 3 weeks. Very disapointing. Hotel appears to be in transition.
  • The concier was not helpful at all. The front desk people were very helpful.
  • after checking up problem we all loved our stay
  • Stayed on the concierge floor. Room had a worn appearance. Breakfast buffet was freezing and the staff told us that the temperature could not be adjusted by anyone but corporate.
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