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Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
Address:
20 East Chestnut St - Downtown, Chicago, Illinois
Traveler Rating by TripAdvisor

Traveler Comments

Good location. Very nice room very comfortable beds.
Very European...crisp, efficient, but a bit too cool in the personality category for my tastes. The staff was professional to the point of being downright snooty.
THE VIEW WAS AMAZING. THE STAFF WAS INCREDIBLY HELPFUL IN GIVING US SOME IDEAS OF WHAT TO DO IN THE AREA AND LOCATIONS OF DIFFERENT RESTAURANTS AND BUILDINGS. WE WENT OUT FOR A LITTLE WHILE AND WHEN WE CAME BACK THERE WERE CHOCOLATES, WATER, AND A BIRTHDAY CARD FROM THE HOTEL STAFF FOR ME. IT WAS A WONDERFUL EXPERIENCE
the front desk computers kept malfunctioning and the check-in/out lines were long. There was no additional assistance at the front desk to assist with the problems.
Beautiful accomodations, friendly and knowledgable staff, comfortable room
Clean and modern, with efficient staff. Occasionally too dark ('Environment') to see things properly in the lobby.
Great hotel, great rooms. No pool.
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