Embassy Suites Hotel Austin / Arboretum
Embassy Suites Hotel Austin / Arboretum
9505 Stonelake Blvd, Austin, Texas
Traveler Rating by TripAdvisor

Traveler Comments

Convenient locations with consistent quality of cleanliness and services. Excellent value for business or pleasure.
Good location very clean great pool
Helpful front desk staff (with finding a restaurant nearby). Not in a great area, but was reasonably priced and near the race I was running that weekend.
It was a nice hotel. The breakfast buffet was very good. The indoor pool was a nice treat. Good location to major highways.
The check-in staff was exceptional - I was very pleased with their friendly and helpful attitudes. The check-out staff in the morning was a bit indifferent. The facilities, namely in the lobby, were absolutely fantastic. The evening welcoming party with free alcoholic beverages was great- it served as a wonderful mixer to meet new people. The location of the room was horrible - right next to this hotel was a Mexican food restaurant which played loud music until 2:00 a.m. I know this is a bit out of the hotel's control, but I would have preferred the choice of getting a room on the side farthest from the restaurant since I had to get up at 6:00 a.m. But, to my disappointment, I was placed on the side closest to the restaurant and did not know until I finally went to my room to turn in for the evening around 11:00 p.m. I was told that there was a security guard on duty-but I never saw him. I was greatly concerned about security because I had stayed at a different hotel in the same town the night before and was approached by a drug dealer. Although this Embassy Suites was in a much better location, I still would have preferred more of a security presence.
Great location and beautiful hotel.
an ok hotel with good rooms