Residence Inn Austin South/Airport
Residence Inn Austin South/Airport
4537 South IH-35, Austin, Texas
Traveler Rating by TripAdvisor

Traveler Comments

I just stayed for a few hours, my stay was not exactly expected. i am an employee in San Antonio and know the standard that Marriott hold for exceptional service and the employees at this marriott exceeded that standard. We checked in around 3 or 4 am and checked out around 11am at checkout I was pleased to see that the Supervisor/Manaer for the front desk took it upon herself to list us as a late check out since we came in so late. I would have to say that the experience was fantastic. There was a minor problem with the toilet as it flushed slowly but I really did not care, i think the room we occupied was the last one available and I was just thankful that the staff was courteous enouhto allow us to use our employee rate since it was a last minute emerency.
I thought it was absolutely lovely. No complaints
They charged us for movies we did not order, we never even turned on the tv. When my friend called to try to fix this, they were rude and unwilling to refund the money.