Renaissance Chicago Hotel
Renaissance Chicago Hotel
1 W Wacker Dr, Chicago, Illinois
Traveler Rating by TripAdvisor

Traveler Comments

This is a lovely hotel that has been maintained very well. The most recent improvement was, most likely, the soft goods in the rooms, i.e. bedding. The rooms are due for a facelift with new decorations and electronics.
We like to stay at this hotel because of the central location to restaurants, shopping and the nmuseums. The staff are always friendly and helpful.
too much money! bar wasn't that good. cleanliness was great.
The spa is excellent! The location is perfect for dining, theater and shopping. The staff is plesant and helpful!
Adjoining room: could hear noises very clearly through door Front Desk: directed me to the incorrect meeting location Otherwise, very clean room, nice staff, great restaurant
The convenience of the location was exceptional, room was luxurious, very good value for the price.
The Renaissance in Chicago is a very attractive and comfortable hotel in a great location. The beds are incredibly comfortable, the rooms and large and clean, and the bathrooms are enormous for this level of hotel room. The maid service is better than average, as is the food from room service. The one area where the Renaissance still needs to improve is its front desk service. The service is adequate but far from remarkable. Checking out at the front desk always involves a wait and the staff has a civil, but far from welcoming, attitude. My advice is to use the express checkout from your room. If you have any issues with your bill, prepare yourself that it will take at least half an hour to resolve.