Embassy Suites Hotel Philadelphia Airport
Embassy Suites Hotel Philadelphia Airport
Address:
9000 Bartram Avenue, Philadelphia, Pennsylvania
Traveler Rating by TripAdvisor

Traveler Comments

I use this hotel for 'park & fly' when flying out of PHL. The hotel is always clean, the service is excellent, the restaurant is great and the airport shuttle service is flawless.
FRONT DESK CLERK WAS VERY SHORT TEMPERED AND NOT PAYING ATTENTION TO HIS WORK. THE CLERK ENTERED MY CREDIT CARD EXPIRY INFORMATION WRONG AND BECAUSE OF THAT IT CAME BACK DECLINED. I ASKED HIM TO TRY A SECOND TIME AND IT WAS AGAIN DECLINED. I CALLED MY CARD COMPANY AND THEY COULD SEE WHERE THE CLERK WAS ENTERING THE WRONG EXPIRATION DATE. WHEN I TOLD THIS TO THE CLERK HE WOULD NOT VERIFY THE NUMBERS AND ONLY INSISTED MY CARD WAS NOT VALID. I REQUESTED A MANAGER WHO FINALLY SETTLED THE MATTER BUT IT SHOULD NOT HAVE GONE THAT FAR.
It was a great location and they were renovating but through it all everything was nice.
Staff were great, in particular the driver and the courtesy bar lady. Hotel in under renovation and some what dirty. I have stayed at this porperty previously and have noticed a lot of staff turnover, which does not provide good continuity of service
It was fine - just stayed over night. very convenient location.
prefer Embassy Suites because they always live up to their reputation
Close to Airport with suttle service. Free full Breakfast.
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