The Ritz-Carlton Cleveland
The Ritz-Carlton Cleveland
1515 W Third St., Cleveland, Ohio
Traveler Rating by TripAdvisor

Traveler Comments

Hotel's main restaurant is spectacular-- and we're particular. We're also particular about rooms, and the rooms are *not* spectacular! One example: our room had a bureau whose whole top had terrible water damage on the veneer--it should never have remained in a guest room. The bathroom ventilation was nonexistent. Our stay was comped b/c of a previous problem at another Ritz-Carlton, but we certainly didn't expect any R-C hotel to have this kind of inferior decor and function in a room. We wrote and the hotel never even responded. We'll not stay in *any* Ritz-Carlton again-- there are other luxury hotels who do better!
The scenario was pleasent to look at. The rooms were definetly well taken care of and the service was excellent. Make sure you go down to the bar very good service.
Prime location, exceptional value. Top-notch staff and amentities.
location was great. I just expected a larger room for the price.
Free internet service in room
the customer service at the Ritz-Carlton is excellent. Once youre there you will not want to leave. Excellent service and excellent rooms.
I don't really enjoy hotel stays much, having spent too many nights away from home earlier in my career. But I find that I actually look forward to stays at the Ritz. It's nice to be pampered once in a while. I've never had an experience at another hotel chain that can measure up to the Ritz Carlton.