Swissotel Chicago
Swissotel Chicago
323 East Wacker Drive, Chicago, Illinois
Traveler Rating by TripAdvisor

Traveler Comments

It was a comfortable hotel. They were Christmas decorations put up during my stay so the lobby was very warm and festive.
Location was ideal. View of Navy Pier was unbeatable. The room service was quick and efficient, but the food average. Overall the room was subpar, especially for the price. i.e. the room needed a refresh with paint, paper and repairs. The desk staff was not helpful with simple questions.
Excellent views. Room was nice but starting to look rough around the edges. Fantastic marble bathroom.
The view from our room was beautiful. The speed of service was great and all of the hotel staff were very friendly
Very nice hotel in a convenient location. Well priced for downtown Chicago.
The staff member at the check-in counter was very unpleasant and unhelpful. I have written a letter to the management to file a complaint but have not heard back in any manner over the three months since the complaint.
excellent location near magnificant mile, excellent rooms and views