Doubletree Metropolitan Hotel
Doubletree Metropolitan Hotel
569 Lexington Avenue at East 51st Street, New York City, New York
Traveler Rating by TripAdvisor

Traveler Comments

We loved our experience at the Doubletree Metorpolitan. The location in Manhattan was perfect for our needs, especcially with the subway below. The walk to shops and shows was not bad at all. The hotel was fantastic with great customer service and the breakfast in the restaurant was good. The room was clean and large for a New York room. The elevators were a little slow, but otherwise we had a great stay and would highly recommend the Doubletree Metropolitan again.
It was a really comfortable, nice hotel, with a friendly, very handsome staff :) I will definitely come again soon.
it was good room service and staff atitude was exxellent.
Location was PERFECT. Front desk staff was not friendly. Billed me for mini-bar items that I did NOT consume. Housekeeping staff was friendly and efficient.
I thought the bed was extremely comfortable. I was dissapointed because we did not receive a cookie upon check-in. Hotel staff was friendly.
The location of this hotel was very convenient, as it is right on a few subway lines and within walking of some attractions. Upon arrival, the staff were very quick to acknowledge me and process my check-in. At that time, my scheduled room was not yet clean, so they offered me a different room with a larger bed. The fitness room was adequate with equipment, however I discovered the hotel does not have a swimming pool. The housekeeping staff thoroughly cleaned the room. At night, a hotel guard is stationed at the elevators, to attempt to keep non-guests out of the lodging area.
Reception staff was helpful but did not communicate well with one another. Housekeeping staff is some of the best I have ever experienced. Room service is also excellent. Hotel property is sub-standard but room and staff are very very good.