La Quinta Inn Huntsville
La Quinta Inn Huntsville
Address:
124 I-45 North, Huntsville, Texas
Traveler Rating by TripAdvisor

Traveler Comments

roaches in room and in bathroom. wrong listing on check out. towels not present. Breakfast was very good and lots of food. Hard to find initially one way road.
This was booked for about 50 people for a work related conference in Huntsville TX. Our organization has used this hotel for several years for this annual conference. This time, almost no rooms were ready when we arrived for check in. We all went to lunch, and the staff said everything would be ready when we returned. We returned one hour later, and the rooms were still not ready. The hotel staff acted like it was our fault, that we should not have expected the rooms to be ready, even though these reservations were made over 1 month in advance. They tried to pressure us to take smoking rooms, even though we were a convention of teachers, none of whom smoked. We waited and waited, and finally we had to leave for our conference meetings, and still most of us did not have rooms. We returned that evening and finally we got rooms, but it still took a long time to check in. The room was musty smelling, with water stains on the ceiling and walls. It smelled like smoke. This hotel appeared to be less than 25% booked. The parking lot was very empty. It was difficult to understand why we couldn't get into the rooms at the time we had made reservations. The staff never said they were sorry for the inconvenience. They kept acting like it was our fault. There are many hotel chains in the US, and I will never stay at a La Quinta again.
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