The Helmsley Park Lane
The Helmsley Park Lane
36 Central Park South, New York City, New York
Traveler Rating by TripAdvisor

Traveler Comments

The hotel was very clean and comfortable. The staff was great and the meeting area was catered nicely.
The room was smaller than expected and somewhat outdated. The view from the 45th floor was incredible. The concierge desk was extremely helpful in getting theater tickets and arranging cars.
nice room, iron did not work properly needed to be replaced. work out room was more than adequate
The man behind the front desk was very unprofessional to the point of being RUDE.
Great location overlooking Central Park. Received an upgrade upon arrival that was well worth the extra money. Centrally located to anything you would want to do in Manhattan.
I was at the hotel for 10 days; consistently room service did not include a cereal bowl with my cereal - 4 mornings I had to ask for one. The ceiling in my bathroom had peeling paint and mold on wall The headboard of my bed had become detached and carpet was not clean. Housekeeping didnt replenish face cloth or bath mat on 2 occasions Was suppose to have a king bed - received 2 doubles - reservation was confirmed as king but none available at checkin
The man at the front desk greeted us upon arrival with the statement; What do you want? The A/C filter had not been changed in months.