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Quality Inn
Quality Inn
Address:
200 S. James St., at Erie Blvd., Rome, New York
Traveler Rating by TripAdvisor

Traveler Comments

THE CHECKOUT PROCESS WASMARRED BY INCORRECT BILLING INFORMATION. THE CLERK ON DUTY WAS UNABLE OR UNWILLING TO TAKE APPROPRIATE ACTION. I DEPARTED WITHOUT SATISFACTION OF THIS PROBLEM.
I have had to spend several weeks in Rome, New York and they made me feel comfortable each time. The room was comfortable and the staff extremely friendly and helpful.
I stay their becuase of the great staff.
I have stayed a this hotel in the past and found it to be very acceptable. This visit was a bad experience, Room was smelly, dingy and dirty looking. Phone did not work and had to be repaired. This visit was not a pleasant visit.
I have stayed at this hotel before with everything being more than satisfactory. This particular room stunk, The paint was shabby looking. The bathroom plaster needed patched and painted. The phone did not work. I would have deemed the room unrentable.
nothing good or bad to say about the hotel, serves our purpose just fine
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