Holiday Inn - The Grand Montana Billings
Holiday Inn - The Grand Montana Billings
5500 Midland Road, Billings, Montana
Traveler Rating by TripAdvisor

Traveler Comments

The room and service were fine except for housekeeping. Evidentally they have a new policy that they don't make the beds if you leave something on them - we left the hotel information binder on a bed and they didn't make the bed. When I called to say the room hadn't been made up a member of the housekeeping staff came and said the housekeeper didn't make the bed because 'personal' items had been left on the bed. I was not happy.
The least attractive Holiday Inn I have ever stayed in. Cheap looking and bad odor in halls and stairwells. Not a comfortable atmosphere past the lobby.
The conference facility was in a separate buulding and you had to go outside to get to it. When it was raining this was a hardship. Also, the accustics were terrible.
the location along the interstate and the value for the price that I paid.
Electronic door locks were a constant source of frustration. Rarely worked. had several card keys, all worked intermittantly. Couldn't get G-Mail on the computer provided for guests. Was told the site was blocked by the adminitrator of the system. No help from the desk on it. Eventually found manager who let me check my email on her computer. Breakfast buffet was poor value. fruit salad was rancid Very friendly staff. good location.
Great location for conference
Was on a cross country motorcycle trip and had already been in two daze of rain. Needed a good rest and to be honest, we didn't want to leave at check-out time. Been a priority member for many years and this hotel was one of the best HI's I can remember.