Best Western Airport Inn
Best Western Airport Inn
Address:
2425 South 24th Street, Phoenix, Arizona
Hotel Photos
Hotel Amenities
Traveler Rating by TripAdvisor

Traveler Comments

The front desk staff was extremely rude. They could not find the reservation I had made through the central service number. The manager told me that it was my responsibility to call the hotel directly to make reservations instead of using the central number or online service and that if I had done that, they would not have lost my reservation. It took ten minutes at the front desk for them to locate my reservation which they eventually did. There was no apology for their rudeness. Then, when the lobby door was locked at night and I could not get into it after knocking twice (I was trying to exit the hotel for early morning check out), I knocked a third time and was yelled at by the front desk staff who said 'I'm Coming, don't be so impatient). Ultimately, it was one of the worst recent service experiences I have had at a hotel.
Shuttle service is great. Had a 6 a.m. flight and shuttle left on time from hotel.
I liked the friendlyness of front desk. They offered additional shampoo/conditioner quickly. I hated the restaurant next door. Wished the rooms were larger and hot water would be more consistent.
I traveled alone and preferred a first floor room. The woman who checked me in worked to see that I had a room that I wanted. Really very helpful. The room was large and very clean.
This hotel is clean, comfortable and dated. It is near the Phoenix airport and offers 24/7 free shuttle service to/from the airport. It seems slightly expensive for the dated accommodations; however, convenience (to the airport) is a major factor.
good location reasonable On premises bar and restaurant Quite
No comments
Find Cheap Flights!
Flights
Vacations
Hotels
Cars
Cruise
Find Cheap Flights!
Get Prices
Find Cheap Vacation Packages!
Get Prices
Find Cheap Hotel Deals!
Get Prices
Find Cheap Car Rentals!
Get Prices
Find Cheap Cruises!
Get Prices
ALERT!
Your pop-up blocker security
setting is too high.
close


To view this page and still use your pop-up blocker, please make the following adjustment to Internet Explorer.

- Click on "Tools"
- Click on "Pop-up Blocker"
- Click on "Always Allow Pop-ups from This Site..."
- Try the link again

If you are not using Internet Explorer or are still having issues, please email feedback@smartertravel.com with details
Advertisement

Other Phoenix Hotel Deals

Please enable JavaScript to properly view and use this web site.