Best Western Sunnyside Inn
Best Western Sunnyside Inn
12855 Southeast 97th Street, Clackamas, Oregon
Traveler Rating by TripAdvisor

Traveler Comments

The only thing I was not pleased about is the attitude of the young person at the front desk. I'm sure she's not making a ton of money, but she could at least act like her job is worth something.
Asked for no steps non smoking room 6 weeks in advance with late arrivial. Gave me a room on the second floor, outdoor staircase. Changed to a first floor with fewer steps only had a smoking room. Did not get rooms cleaned every day, toilet backed up we asked for a plunger to fix it because service people not in until 9 am We were there for 9 nights. Bad stay, did not change hotels because over thanksgiving and hard to get rooms at a good price.
asked 6 weeks beforearrival date for no stairs,nonsmoking, late check in. gave me a 2nd floor rm and stairs, finally got a lower floor rm with a few stairs to climb but it was a smoking room. rm went unmade 3 different days, Toilet backed up, we got plunger anad fixed it, no handyman till 10 am. We were there for 11 nights the last 2 weeks of Nov.including thanksgiving.They were repainting and maybe because of the holiday they were short staffed, but service was terrible.
There was a one way street to get to the hotel which was inconvenient. A shower curtain instead of a bathroom door. The room was clean and breakfast was good.
I felt very well served, and they were dealing with a huge influx of teenagers attending a basketball tournament. Aplomb was shown by all staff. I am a smoker, and they provided me with smoking accommodations, a sine qua non for any hotel stay for me.