Best Western Ocean Beach Hotel
Best Western Ocean Beach Hotel
Address:
5600 N Atlantic Avenue, Cocoa Beach, Florida
Traveler Rating by TripAdvisor

Traveler Comments

Liked the fact that they upgraded our room to one overlooking the ocean, because they were full up of the one I booked.
This Hotel was way above and beyond our expectations in every way. The owner and her daughter are very warm and friendly and do a wonderful job. I will defiinitely return and recommend this hotel to anyone going to this area. A wonderful surprise in this day and age.
very nice hotel
location on ocean was great. Would go there again.
Most of the Desk staff was abrupt and unfriendly. Hotel grounds very dirty, trash everywhere. Location great, rooms beautiful and very very clean.
great location, ok rooms but a little small, would have liked to been to have a screen that opened to hear the ocean
We are from the area and went over the holiday break. We stayed 4 days. Staying at the hotel was wonderful. The problem we had was with the restaurant that dealt with the hotel 'The Durango Steak House. They were very rude to us through out the meal. They were upset that we didnt want to split up into three tables. It was around 8 at night and the place was almost empty and they very easily accomadated us once we said we didnt want to split up. As the waitress was handing out food she would come half way down the table and pass the food by using us instead of walking around the table. We had one person come in a little later because she was coming from work so we had ordered her meal to go, but she made it earlier than we thought. They brought her meal out to her in a plastic bag and just plopped it down in front of her. We all were still eating and I thought they should have taken it out of the plastic containers and served it on plates. The manager was called out and he came out and started yellig at us because we were such a big table. He felt we should have broken up into smaller groups and that way we would have had better service. He was extremely rude. We travel and go out to eat as big groups all the time and are always willing to wait the extra time to get tables altogether. I could have seen it if the place was busy but there weren't even 20 people in the entire restaurant. We are going back next year over the holidays again but I know we will not be going back to the Durango Steak House Restaurant.
Please enable JavaScript to properly view and use this web site.