Anabella Hotel
Anabella Hotel
1030 West Katella Avenue, Anaheim, California
Traveler Rating by TripAdvisor

Traveler Comments

We booked a room for my husband and I, and a friend of ours. We specifically booked a room with a king and queen bed. The queen bed was to be located in a nook to provide some privacy. Upon arrival, we were told that our room was unavailable due to flooding from a pipe problem on that floor. The hotel employee said she was upgrading us to a better room, but it had a queen bed and a fold out!! She tried to insist it was a very nice upgrade but also clarified that the amenities that were listed in the room were not available to us (free breakfast, etc). After reaching the room, we didn't see anything that we considered an upgrade. None of us believed the 'plumbing problem' and we were all disappointed with the room. Since it was a short stay with a somewhat long drive to and from the hotel, none of us wanted to try and complain to the hotel. I would not trust this hotel again.
The location was great, The outside looked very nice. I thought the rooms could have been a little more remodled, i guess.
The hotel was conveniently located and the staff was very personable and helpful. We enjoyed the cleanliness and space in the room. I ordered from room service one evening. The food was delivered hot, in a timely manner and set up for me in a very professional way. I would stay there anytime.
We had a lot of things wrong with our room, but the staff was really friendly. The things that were wrong were not too bad so it didn't ruin the trip. It is conveniently located across the street from Disneyland.
Excellent location in close proximity to amusement park. Efficient service. Very clean and comfortable rooms.