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Grim Outlook for Free Flights This Fall

Posted on November 5, 2009 at 1:33 pm ET by Tim Winship
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Airport -  Busy check-in area (Photo: San Francisco International Airport)

It used to be an axiom of frequent flyer strategy that fall was a great time to redeem airline miles for free flights. Fewer paying passengers meant more available award seats.

But with the falloff in travel demand during the recent recession, airlines have cut flights significantly. In fact, in many cases they've reduced flights even more than travelers have cut back on flying. Which means the remaining flights are flying fuller.

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Take the example of Southwest, which just reported its operating results for October.

For the month, Southwest flew 2.5 percent more total passengers, and 1.9 percent more revenue passenger miles (a common industry performance metric), than it did a year ago. But the airline also reduced capacity by 9.4 percent.

When all the wonky data is sliced and diced, the net result of the traffic increases and capacity decreases is a higher load factor, the percentage of seats sold. The average Southwest B737 was 79.2 percent full during October, compared to 70.4 percent for the same period last year.

Similar forces are in play elsewhere. American's October load factor was 83.1 percent, up 4.1 points over last year. United's was also 83.1 percent, versus 80.8 percent in 2008.

US Airways flew 82.6 percent full, the airline's best-ever October.

These are high load factors for any month. But they're especially high for a month that historically has been among the year's weakest. Summer travel has long since abated. And there's no major holiday to spike demand.

It's too soon to categorically declare that fall no longer represents a window of opportunity for award travelers. But the evidence suggests that the old rule at least needs to be reexamined, if not jettisoned altogether.

Reality Check

A question for readers: Have you tried to book award travel for this fall and winter? If so, how difficult was it to find seats on your preferred flights?

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Comments: (8)
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szgaetan wrote:
I tried booking award travel with Delta/NWA for early December to Madrid or Paris, business or coach, from Sacramento with little success. Why the paucity of coverage for NWA, now with Delta, which is the largest carrier? I have flown NWA since 1999, and will continue with Delta. Since I have viewed your website constantly, there were so few comments about NWA. Please, now, increase your reporting on Delta. Thanks
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Maybe I have been lucky, but I have always been able to book a FF seat. Airlines used are Delta, NW and Continental. Granted I begin searching a minimum of two months before my planned date and can be flexible as I am retired. Coach passes are more difficult so I usually end up settling for first class. All my miles are accumulated through use of my Amex card. I have purchased only two tickets in the last fifteen years. I only fly GRR or DTW to LAS.
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I was able to book two tickets using miles for November on Americian.
The Thanksgiving trip I booked early January, and had to use 50,000 miles for a coach ticket. I booked another trip for mid November in August. I was able to use half a 25,000 ticket one way, but had to use half a 50,000 the other way, so went First Class on the return.
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forgot to mention my award travel was also on Delta
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I had a similar issue as wyominggal when trying to book award travel for the month of October for flilghts within the continental US. While there were many flights available between my departure and arrival cities, when I tried to book the flights I wanted to, I received an error every time. I was also only able to resolve it by calling an agent. I was also told that even though seats were showing availabe on the flights I wanted, they would be a higher award amount, which is NOT what was showing on the web. With some persistence I was able to get what the web was showing at the lower award rates.
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marylou wrote:
I was able to book a flight to Paris on USAirways over the Thanksgiving holiday. I was also able to book a flight to Chicago on United over the Christmas holiday. Both flights were booked using frequent flyer miles.
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Last week I booked my flights from Denver to Florida for Thanksgiving week using Delta miles. There were lots of options available on the Delta website but when it came time to placing the order it wouldn't go through - gave me an error message repeatedly. Eventually I called and the agent said the flights I wanted were not available. At the same time I searched again on line and they were still available. After some persistent pressure from me on the agent she was able to book them. I am convinced they told me the flights weren't available because they wanted to discourage me from booking those particular flights. But I got them in the end and she put me in first class-I told her I didn't need that. I wasn't sure if the agent didn't know what she was doing or if they were rewarding me because I had trouble with their online booking system.
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loftinlp wrote:
I booked a flight using miles on Delta to NYC from Denver in October without any problems-I did book it in August. I also booked a first class flight with Delta Skymiles for travel to DC from Denver for the week of Thanksgiving in August as well without any problems. I chose to book first class because it was only 5K more miles than coach. So perhaps because I was booking these flights a few months ahead of time gave me more options but I didn't have any trouble with getting seats for these two trips and in fact got schedules that were convenient for me-mid morning leaving and returning without much layover time.
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