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Amid the chaos, planes fly full

Posted by Tim Winship
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Editor's Note: This story was originally published on June 5, 2008. To see the most recent SmarterTravel articles on related topics, please click on any of the following links: airfare, AirTran, Allegiant Air, American, bankruptcy, Continental, Delta, JetBlue, low-cost airline, Northwest, Southwest, Tim Winship, United, Up Front with Tim Winship.


Bankruptcies. Liquidations. Cutbacks. Layoffs. Given the seemingly constant drone of bad news, you'd imagine the beleaguered airlines' jets were flying empty.

You'd be wrong.

Over this past week, many airlines reported their load factors for May. (Load factor is the percentage of occupied seats. From an economic standpoint, high load factors indicate that demand is strong, a positive for the airlines. From a traveler standpoint, robust load factors are a negative: Full flights mean congestion at boarding and discomfort in flight.)

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In May, the major airlines all flew more than 80 percent full. Load factors for the discount carriers and regional airlines were solid as well.

Here are some numbers:

  • AirTran flew 79.3 percent full, up from 76.4 percent the previous May.
  • Alaska Airlines' load factor for the month was 77.8 percent, compared to 77.1 percent in May 2007.
  • Allegiant Air's was 89.9%, up from 84.1% the previous year.
  • American was flat, at 81.7 percent this year and last.
  • Continental's load factor was off 0.3 percentage points from last May to 81.2 percent.
  • Delta flew 82.9 percent full. That's up from 80.8 percent last year and the airline's highest May load factor ever.
  • Northwest's load factor rose 1.3 percentage points to 85.6 percent.
  • Southwest filled 74.9 percent of its seats, compared with 74 percent last year.
  • United was at 82.6 percent this year, down slightly from 84.6 percent in 2007.

By historical standards, the airlines are doing a great job of packing their planes with paying customers. Yet they're eliminating flights and firing workers.

What's going on here?

It's all about pricing power. The airlines are betting that consumers will be willing to pay more if there are fewer available flights. Wall Street agrees.

As reported by MarketWatch, the Amex Airline Index, which tracks airline stocks, rose in response to the latest cuts by United and Continental.

A Standard & Poor's research note quoted in the MarketWatch story suggests what we can expect over the longer term: "(M)eaningful capacity is starting to come out of the domestic system, which should lead to sharply higher fares in 2009."

Assuming the capacity cuts are successful in driving prices higher, the move bodes well for shareholders of airlines that survive the current shakeout.

But for travelers, fewer flights will mean even higher load factors and less comfort. So they'll be paying more, and enjoying it even less. Which suggests a new consumer-focused metric for the airline industry: the misery factor.

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Archived Comments:

  • starlight - June 5, 2008

    Interesting fact regarding Alaska Airlines - close to 78% full. On the last two round trip excursions I took on Alaska, on every flight almost all of the center seats were empty. In complaining to Alaska about their rates, one of the reasons cited was the full aircraft. So all of those seats went unsold because travelers aren't willing to pay the high price. I used mileage for my flights. It's time the airlines quite playing games. Charge everyone the same reasonable price, fill the plane and let's simplify the tactics. My word!!! It's getting so OLD!

  • thekingisdead - June 11, 2008

    Whether we want to admit it or not, were all geting what we deserve. I have been a business traveler for over 25 years. Over that time I have watched my company's procurement arm, wring every possible nickel out of our travel expenses. This has involved a number of strategies including a custom built internal use only travel website, pre-negotiated airfares, requiring the employee to always take the lowest fare, pre-negoatiated hotel rates, etc. Over the long haul this approach has slowly squeezed the profit out of most airlines fare structure. Since most major airlines business models were built, targeting the business traveler, it's no wonder we are in this situation today. As a business traveler I hate full planes and having to take a differnet airline depending on where I am headed. My procurement guys love it. So whether we want to admit it or not, we are getting what we deserve! I wonder if I could get my procurement guy to fill in for me on my next trip. Now there's a thought!

  • Bitness Man - June 11, 2008

    I concede, being stuck in a middle seat on a full 757 is not comfortable. As a businessman, your logic is confounding. If fuel prices are out of control and AL profit margins are razor thin, how is an airline to obtain maximum profitability other than to strive for high LFs? The goal for any business model would be to operate at peak capacity to reach maximum profitability. And yet we bash ALs for striving to remain viable. How long will ALs fly half-full airplanes just to make the experience more enjoyable and comfortable. Not long enough to stay in business.

  • biztraveler - June 19, 2008

    Interesting that the lowest load factor in the list is Southwest and is the only airline making a profit. So a little more goes into making a profit than load factors. BTW - I agree with the kingisdead's words, Internal company travel restrictions have taking the "fun" (what was left of it) out of business travel.

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