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Photo: Index Open

Earning miles for tax payments sounds like a no-brainer. What's not to like? But taxpayers aren't exactly lining up to take advantage of the opportunity....read more»

At the airport check-in counter (Photo: Stewart Cohen/IndexOpen)

ExpressJet's new frequent flyer program is a carbon copy of Southwest's Rapid Rewards program, but features neither the creativity nor the generosity required to get flyers' attention....read more»

Man with laptop (Photo: IndexOpen)

Frequent flyers won't find any more award seats, but locating the few that are available will be easier with new award booking tools from American and Delta....read more»