Now that the idea of an Airline Passenger Bill or Rights is gaining serious traction, forces opposing the initiative are warning of dire consequences, including the erosion of airline safety....read more»

Ironically, a rare service breakdown by one of the industry's best performers may prompt Congress to pass legislation to hold airlines to higher service standards....read more»

In this era of targeted promotions, Delta's double-mile offer for purchases at the SkyMilesShopping.com mileage mall is unusually restriction-free....read more»

In a striking repeat of 1999 events, recent service lapses by major airlines have outraged the flying public and could prompt Congress to enact an Airline Passenger Bill of Rights....read more»

US Airways' attempted buyout of Delta struck some as a bit like McDonald's taking over a tonier restaurant chain, retaining the former's menu and service standards but operating under the latter's name....read more»

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