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Representatives of Northwest and its flight attendants union met late last week for the first time since July, under the watchful eye of the National Mediation Board (NMB). No progress was reported....read more»

While the National Mediation Board has ordered Northwest management and the carrier's flight attendants to resume contract negotiations, prospects for a resolution to the impasse are bleak....read more»

There's no magic bullet when it comes to the problem of limited seats for frequent flyer program awards. But would-be award travelers can increase their chances of success by following three pieces of advice....read more»

In the latest in a series of appeals and counter-appeals, Northwest's flight attendants have petitioned to have overturned a court order prohibiting them from striking. When will it end?...read more»

It took a U.S. District Court judge three weeks to rule that Northwest's flight attendants may not strike the bankrupt carrier. Justice? Maybe. But hardly swift justice....read more»

American's new mileage tie-up with Fidelity Investments is good for AAdvantage members. But members of United's Mileage Plus program were even better served by the latest addition to that program. Advantage: United....read more»

In restricting access to premium coach seats to its elite frequent flyer program members, United may be signaling a return to loyalty-focused marketing. That would be a welcome relief from the nickel-and-diming of recent years....read more»

For all its manifold effects on air travel, the events of 9/11 are just a single chapter in the long story of the airlines' evolution in the era of deregulation....read more»

A brand new mileage program from Etihad Airways was designed to address the principal complaint of frequent flyer program participants: limited award availability....read more»

With fewer airline employees doing more work while receiving less compensation and fewer benefits, it's no wonder that today's version of "Coffee, tea or me?" is "Tap water, take it or leave it."...read more»

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