Want to receive stories like this every day? Subscribe to our free Deal Alert newsletter.
Frontier announced it is lowering—yes, lowering—its change fees, effective today. It will also implement several other customer-friendly policy changes.In a release, the airline said, "For tickets purchased on or after April 13, 2011, Frontier will reduce the change fee from $100 to $50 on Economy fares." The airline will eliminate fees for changes made prior to the day of travel on its Classic fares, which are in the middle of its three-tier fare structure.
Frontier said it will also add a discount on the first checked bag fee for any guest who checks in online at FrontierAirlines.com. This discount is currently set at $5, which reduces the checked bag fee from $20 to $15 on the Economy fare. Guests traveling on Classic and Classic Plus fares will continue to receive two complimentary checked bags on every flight."
Other policy changes at Frontier include:
- Name changes will now be permitted for $50 on Classic and Economy tickets. Classic Plus ticket holders and Summit-level EarlyReturns members can change a name at no charge. In addition to the name-change fee, guests will also be responsible for paying any difference in fare at the time the change is made.
- Fees for same-day confirmed flight changes on Classic tickets will be reduced to $25 from $50 with no fare difference.
- The excess bag fee—for a third bag and beyond—will be standardized at $50 per bag for all markets, domestic and international.
- Bicycles will no longer be charged a flat fee, but will instead be counted as checked baggage. They are exempt from oversize fees, but subject to overweight and excess baggage fees.
Frontier, a round of applause for lowering fees!
Readers, do these changes make you more likely to consider Frontier in the future?