All Northwest Content

• United, Continental Miles Can Now Be Combined
  March 8, 2011 2:15 pm
  Until the two programs are merged next year, members of United's Mileage Plus and Continental's OnePass may transfer their miles from one program to the other. And back again. read more
• FAA: Northwest Violated Safety Rules
  July 23, 2010 11:21 am
  Just because they merged with Delta doesn't mean past transgressions don't matter. The FAA says Northwest displayed "systemic non-compliance" with the FAA over many years. read more
• Airlines Made $7.8 Billion in Fees in 2009
  May 4, 2010 10:49 am
  The airline industry pulled in a staggering amount of money by charging ancillary fees for everything from baggage to seat selection. Even Southwest brought home a boatload of cash. read more
• What a United-Continental Merger Means for Frequent Flyers
  May 3, 2010 6:01 pm
  Will the merger of Continental and United create the "industry's leading frequent flyer program"? History suggests we shouldn't believe it until we see it. read more
• Hawaiian Named Highest Quality Airline
  April 22, 2010 12:00 am
  Airline Quality Rating scores for 2009 indicate Hawaiian is the highest-quality airline in the U.S. Find out why they score so well, and why another airline may better deserve the distinction. read more
• Airline Customer Service Improved in 2009
  April 12, 2010 2:00 pm
  Look on the bright side: Airlines are delivering passengers on time and, generally, with their bags. That's what a substantial drop in passenger traffic will do for you. read more
• Midwest to Lose Delta, Its Largest Frequent Flyer Partner
  March 29, 2010 4:45 pm
  Members of the mileage programs of Midwest and Frontier are in limbo. The two programs are set to merge eventually. But in the short term, Delta will end its tie-up with Midwest. read more
• FAA Uncovers 17-Year Safety Violation at Northwest
  March 25, 2010 9:37 am
  The fine hits Northwest for failing to inspect cockpit wiring for over 17 years. And Delta is on the hook, having fully absorbed the carrier this year. Buyer's remorse, anyone? read more
• Pilots Who Flew Past Minneapolis Could Fly Again
  March 17, 2010 3:12 pm
  The pilots who overshot Minneapolis airport by some 100 miles have agreed not to fight the revocation of their licenses, but could apply to be reinstated later this year. read more
• Airlines Post Best On-Time Numbers Since 2003
  February 16, 2010 10:04 am
  In 2009, the nation's largest carriers posted the best collective on-time rate since 2003, which is not all that surprising when you consider how many flights were cut last year. read more
• What Happened to My Bonus Miles?
  February 2, 2010 12:00 am
  Our reader complied with the terms of a 10,000-mile bonus offer, but Delta is withholding her miles. Tim Winship investigates and suggests a fair-minded solution. read more
• Fees Chart Update: New Fees, and Even Some Fee Reductions
  January 7, 2010 12:24 pm
  We've updated our fees chart after the airlines tweaked some of their extra charges. But while some fees went up, the news isn't all bad. Check out our chart to see which airlines are charging what. read more
• Delta-Northwest Merger Nearing Completion
  January 6, 2010 5:01 pm
  After clearing some final regulatory hurdles, the nearly two-year-old merger should be fully complete by spring. read more
• Almost Killed on a Plane? Here's a Free Ticket
  January 4, 2010 10:49 am
  Can anything compensate a traveler whose flight is almost cut short by a terrorist's bomb? Delta thinks the answer is ... more flights! read more
• Northwest Pilots: Case Closed?
  December 11, 2009 9:19 am
  We may finally have a definitive conclusion to the vexing question of what led two Northwest pilots to miss their airport by over 100 miles. Sort of. read more
• Northwest Pilots Blame Traffic Control, Each Other
  December 7, 2009 1:38 pm
  The bizarre story of an errant Northwest Airlines flight gets even stranger as the pilots, trying to reinstate their licenses, point fingers at nearly everyone but themselves. read more
• Holiday Surcharges Increase, Expand Deep Into 2010
  November 18, 2009 1:52 pm
  When a handful of airlines imposed their holiday surcharges last month, people reacted mostly with shock and horror. Now those airlines have taken the surcharges to a whole new level. read more
• Delta Set to Go Cashless Onboard
  November 12, 2009 10:17 am
  Delta will become the latest airline to ditch cash for onboard purchases in favor of credit cards. And the changes take place sooner than you might think. read more
• Northwest Pilots Appeal License Suspension
  November 9, 2009 9:58 am
  The pilots who overshot Minneapolis airport by 150 miles will likely have to wait several months before the FAA decides what to do about their licenses. Unless it's an easy decision. read more
• Can Someone Accompany Me to the Gate?
  November 5, 2009 4:24 pm
  A reader says that after falling asleep due to anti-anxiety medicine and missing her flight, an airline employee told her she could have brought a non-ticketed friend to the gate. Really? read more
• Delta Likely to Fire Pilots of Wandering Flight
  October 28, 2009 8:34 am
  Delta announced it will likely terminate the pilots of Northwest Flight 188, but not just because they missed their destination by 150 miles. read more
• NTSB: Northwest Pilots Were Chatting, Using Laptops
  October 27, 2009 12:38 pm
  Details from the NTSB's inquiry with the wandering Northwest pilots are out. It's the same story we've been hearing, but with a few new twists. read more
• Distracted Pilots Claim They Weren't Sleeping
  October 26, 2009 10:44 am
  As the investigation into last week's bizarre incident deepens, the pilots involved continue to say they were awake. And many are beginning to believe them. read more
• Best Airlines by Traveler Test
  October 26, 2009 12:00 am
  Ed Perkins examines the pros and cons of airline reader surveys, and finds that they can be useful if you employ some healthy skepticism. read more
• 'Distracted' Pilots Miss Airport by 150 Miles
  October 23, 2009 2:41 pm
  A Northwest flight dropped off radio contact and overshot its destination by 150 miles before turning around, in an incident sure to ignite a debate over pilot fatigue rules. read more
• Delta Bulks Up With Acquisition of Northwest's Mileage Program
  October 20, 2009 9:00 am
  After 23 years, Northwest's loyalty program issued its last mile. Members' miles will be transferred to Delta's program, now the world's largest. read more
• Northwest's WorldPerks -- R.I.P.
  October 13, 2009 10:12 am
  Yesterday, Northwest's mileage program was folded into Delta's. Former WorldPerks members should monitor the merger process, to confirm all their miles transferred. read more
• Bag Fees Still Bringing in Big Bucks
  September 25, 2009 10:00 am
  It should surprise no one, but it's worth pointing out: Bag fees continue to be big business for the airlines, to the tune of $669 million last quarter. read more
• Consumers Win With Booking Fee Elimination
  August 24, 2009 5:00 pm
  With online travel agencies eliminating booking fees, how do their fares compare to the airlines' offerings? The results of our comparison tests may surprise you. read more
• New US Airways Offer: Up to 50,000 Bonus Miles
  August 20, 2009 4:17 pm
  For those whose normal travel and spending patterns put significant bonus miles within reach, this promotion lives up to its "Grand Slam" moniker. read more

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